KPIs and Business Intelligence FAQ

BI tools provide 

• Data visualization through interactive dashboards and reports
• Automate tasks, offer real-time analytics
• Boost efficiency, productivity, and profitability
• Reduce manual reporting, free up resources
• Provide real time Key Performance Indicators
• Take the guesswork out of your business decisions

Key Performance Indicators are used across various departments, categorized by what they measure. 

Examples include: 

Financial KPIs: Net Profit Margin, Revenue Growth, Operating Cash Flow.

Sales KPIs: Lead-to-Customer Conversion Rate, Sales Cycle Length, Customer Lifetime Value (CLV).

Marketing KPIs: Cost Per Lead (CPL), Website Traffic, Click-Through Rate (CTR).

Customer Service KPIs: Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), First Contact Resolution Rate (FCR).

Human Resources (HR) KPIs: Employee Turnover Rate, Time to Hire, Employee Engagement Score.

Operational KPIs: Inventory Turnover, Order Fulfillment Cycle Time, Employee Productivity Rate.

Project Management KPIs: Budget Variance, On-Time Completion Percentage, Return on Investment (ROI). 

In today's marketplace, BI licensing can cost as little as $50-$100/month.  With our development costs starting at $70-$90/hour, your team can easily harness the power of BI.

The hourly rates can easily fit your budgets and the return on investment is spectacular.

• Spreadsheets are manually created, BI tools are automated, set to refresh on an automated schedule.
• Spreadsheets are limited in the size of data analysis, BI tools can crunch millions of rows in minutes.
• BI tools are online, available 24x7, not residing on your personal computer.
• Spreadsheets consume your resources, BI tools free up your team members busy schedules.
• Spreadsheets are the past, BI is the future!

Identifying Trends:

Quickly spot seasonal fluctuations in sales or shifts in market demand. 

Performance Tracking:

Monitor Key Performance Indicators (KPIs) and trends using visual dashboards and reports. 

Marketing and Sales:

Tailor marketing campaigns and product offerings based on customer demographics and buying behaviors. 

Cost Reduction:

Identify areas where money is being saved or wasted through inefficient processes.